Privacy Policy

Privacy Policy for BBQ And Drinks (https://bbq-and-drinks.scoopstorm.com)

Introduction

Welcome to BBQ And Drinks! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors and users (referred to as “you” or “your”). By using our services, you agree to the terms outlined in this policy.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://bbq-and-drinks.scoopstorm.com.
  2. Any mobile applications or services associated with our brand.
  3. Online forms, surveys, and other interactive features on our platforms.
  4. Email, phone, and SMS communications initiated by us.

Please note that this policy does not extend to external links or third-party services accessed through our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the following activities related to your interactions with us:

  1. Account Creation: When you create an account on our platform, we collect your name, email address, and password (hashed for security).
  2. Purchases: We process payment information, including card details, billing addresses, and order history.
  3. Communication: If you choose to subscribe to our newsletters or contact us, we will record your communication data (email, phone number, message content).
  4. Website Usage: We track your interactions with our website, such as pages visited, features used, and referral sources.
  5. Social Media Integration: If you log in via social media accounts, we may collect data from those platforms (with your consent) to personalize your experience.

Personal Data Collection

We gather various types of personal information for different purposes:

  1. Account Information: This includes your name, user ID, and password (encrypted).
  2. Payment Details: Securely stored cardholder data for transactions.
  3. Financial Records: Transaction history and billing information for accounting and fraud prevention.
  4. Purchase Data: Product/service details, quantities, and purchase frequency.
  5. Device Identifiers: Unique identifiers from your mobile device or browser for analytics (e.g., IP address, cookie ID).
  6. Location Data: Information about your geographic location when you interact with our services.
  7. Feedback and Reviews: We encourage user feedback, which may include personal details if voluntarily provided.
  8. Social Media Content: Data from social media platforms to enhance content delivery (with your consent).
  9. Product Preferences: Your choices regarding products or services we offer.

Cookies

We use cookies (small text files stored on your browser) for various purposes:

  1. Strictly Necessary Cookies: Ensure basic functions of our website, like remembering user preferences.
  2. Preference Cookies: Memorize user settings for a personalized experience.
  3. Analytics Cookies: Track website usage to improve performance and deliver relevant content.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We keep personal data only for as long as necessary or permitted by law:

  1. Account information and transaction records are retained for the duration of your account’s active status and a reasonable period afterward (as required by tax regulations).
  2. Personal data collected for analytics or marketing purposes is deleted after 3 years, unless you opt to remain on our mailing list.
  3. We anonymize data used for research or aggregated reporting before deletion, ensuring it cannot be linked back to individuals.

Security Measures

We prioritize data security and implement robust measures:

  1. Encrypting sensitive data during transmission and storage using industry-standard protocols.
  2. Employing secure third-party payment processors for transaction handling.
  3. Regularly testing and updating our security systems to protect against potential threats.
  4. Training our staff on data protection best practices.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and you represent that you are at least 18 or the legal age of consent in your jurisdiction.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you and its accuracy.
  2. Rectification: Ask for corrections if your data is incomplete or incorrect.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, except where required by law.
  4. Restriction: Limit our processing of your data in certain circumstances.
  5. Data Portability: Receive your personal data in a structured format for use with another service.
  6. Object: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from decisions based solely on automated processing.
  8. Appeals and Complaints: File a complaint with us or local data protection authorities if you believe your rights have been violated.

To exercise these rights, please contact our Data Protection Officer via the provided email address.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically. Significant changes will include effective dates to ensure transparency.

Contact Information

For any privacy-related inquiries, feedback, or requests:

  • Email: [email protected]
  • Mailing Address: BBQ And Drinks Privacy Team, [Street Address], [City, Country]

We appreciate your trust in us. This policy demonstrates our commitment to protecting your privacy while using BBQ And Drinks online services.